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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cory Pack

Cory Pack

February 19, 2025

5  out of  5
rating by Cory Pack
"William and his team take the time to make sure their customers understand the coverage needed and how it protects them according to each of their specific needs and situations. Their professionalism and attention to detail is top notch."
We responded:
"Cory, We appreciate your words and we appreciate your relationship with our agency. Always here to help and we are glad to know you!"
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Asmaa Al-Ani

February 13, 2025

5  out of  5
rating by Asmaa Al-Ani
"If you are in Dripping Springs or the Austin area, this is the State Farm agent for you. He’s the best in this area, bar none. I contacted William for a quote for two cars two days ago. His rate was close, but we chose Texas Farm Bureau for a lower rate. I told William on the phone and he thanked me for my time. Very nice and gracious. I called Farm Bureau this morning and my agent was traveling. I tried again and accidentally dialed William’s number. William saw my problem and began working to get me in contact with my agent. I was five minutes into the call before I realized I was talking to William. I thought I was on the phone with Farm Bureau. I asked William, why are you doing this for me? William said, sometimes it’s about more than insurance. He was so sweet to help me. We are new to this area and I do not yet know my way around. I am with Farm Bureau now, but I think I found my forever agent today. William, thank you so much for your help and the 20 minute you spent of your time without anything to gain in return. Thank you and I will be calling you soon."
We responded:
"Asmaa, I am humbled by your words. We talk often about trying to simply help people, but it’s never been easier to help someone than with you. Auto insurance is challenging right now. We are all doing what we can. I’m so glad we met and I truly hope to work with you and Mr Al-Ani soon. I found a forever friend today! "
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Mariana Urbina

February 11, 2025

5  out of  5
rating by Mariana Urbina
"Friendly, got cheap insurance right away."
We responded:
"Mariana, It was great working with you today. Thank you for choosing us. Hope we have many years together"
Profile photo of Lauren Fox

Lauren Fox

February 5, 2025

5  out of  5
rating by Lauren Fox
"William is knowledgeable and personable. My husband and I are very pleased!"
We responded:
"Thank you for your kind words. Our family is excited to have you in our group!"
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Michael Kastel

February 3, 2025

5  out of  5
rating by Michael Kastel
"William and Brooke are an invaluable resource to the Dripping springs community. We were so impressed during our time meeting with them at the way they focus on providing the best policies to their clients and more importantly how they advocate on their behalf. Not all insurance offices provide the same advantage. The Luna team go above and beyond for their customers and I’ll be proud to refer them in the future."
We responded:
"Thank you for your kind words, Micheal. We were equally impressed with you. You are a man of character, and I have no doubt that anyone who deals with you will see many reasons to trust your words and results. Talk soon!"
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Sandra Balero

February 1, 2025

5  out of  5
rating by Sandra Balero
"William is a great agent for State Farm . He always has a friendly smile on his face and very helpful."
We responded:
"Sandy, Thank you for such kind words. It’s been a pleasure helping you. See you soon!"
Profile photo of Will McCook

Will McCook

January 31, 2025

5  out of  5
rating by Will McCook
"I recently met with William, an insurance agent, and his office manager, Brooke, to discuss my options for insurance. From the moment I walked in, both of them were welcoming and professional. William took the time to carefully go over the different policies available, explaining each one in detail and answering all of my questions. He didn’t pressure me into any decisions, which I really appreciated. Brooke was also great—she made sure all the information was clear and provided helpful guidance on what steps I needed to take next. I left the meeting feeling well-informed and confident in my decision to reach out to them."
We responded:
"Will, It was great meeting you. I believe we can work together a long time. We will make every effort to treat you well and to be responsive to your needs. Thank you for your business!"
Profile photo of Josh Yount

Josh Yount

January 31, 2025

5  out of  5
rating by Josh Yount
"From one vet to another. We detailed his vehicle. William was a very pleasant person to deal with. Very professional."
We responded:
"Thank you for everything, Josh. You are a square dealer and we appreciate your help"
Profile photo of Banafsheh Jk

Banafsheh Jk

January 29, 2025

5  out of  5
rating by Banafsheh Jk
"Best insurance agent. Always gets us a great deal for auto insurance and home insurance."
We responded:
"Banafsheh, we have enjoyed getting to know you and supporting your activity. We have been through a lot together. Thank you for trusting us with your home and auto insurance. "
Profile photo of Evan Varnon

Evan Varnon

December 20, 2024

5  out of  5
rating by Evan Varnon
"Brooke has been wonderful to work with on all of our policies (home owners insurance, car insurance, term life insurance). They really do a great job of gathering options. I wasn't looking for the cheapest options, I was looking for the best value for what I need. And that's exactly what they delivered every time. I personally really value knowing I can call their office and they are happy to help me with questions anytime and talk to someone very knowledgeable."
We responded:
"Evan, Thank you for such kind words. I am grateful we could help you with your home, auto, and life insurance. Thank you for seeing such value in Brooke’s guidance. We thank you for your business and for the time it took to write this review. "
Profile photo of Valentina Pérez

Valentina Pérez

October 18, 2024

5  out of  5
rating by Valentina Pérez
"5 of 5 experience. I contacted them and the response was incredible fast, but that wasn’t what impressed me more, the attention and guidance by Reina was amazing and literally now all in my house are covered not only the car, that was the principal reason why we reached them out, but the house and life insurance!"
We responded:
"Valentina, Thank you so much for taking the time to submit your thoughts about our services. Thank you for your kind words! Always nice to hear that we’ve helped someone. Welcome to our family!"
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Francisco Villalobos

October 16, 2024

5  out of  5
rating by Francisco Villalobos
"Good agency to have in dripping spring. I was able to go to the office and every time I call I get assistance. Recommended!"
We responded:
"Francisco, Thank you for choosing us! We appreciate your business and we thank you for this review. "
Profile photo of Karem Cogollo

Karem Cogollo

October 16, 2024

5  out of  5
rating by Karem Cogollo
"Reina Núñez, muy profesional y excelente Costumer services. Gracias por tu asesoramiento."
We responded:
"Karem, Thank you for speaking on our behalf. Thank you for seeing value in Reina’s service and ability. We are so happy you chose us!"
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paola colmenares

October 16, 2024

5  out of  5
rating by paola colmenares
"Grateful for the service and assistance from this office. They assisted us in getting our policy tailored to our requirements and informed us about each coverage. Thanks to William and Reina. Keep up the good service"
We responded:
"Paola, Thank you! And thank you for choosing us! We appreciate this review and your business. "
Profile photo of Alejandra Perez

Alejandra Perez

October 16, 2024

5  out of  5
rating by Alejandra Perez
"Asistencia inmediata y en español. Estuve con Reina y fue muy facil todo el proceso para la cobertura de mi auto. 👍👍"
We responded:
"Alejandra, Reina is happy to help any Spanish speaker who needs help with their insurance needs. I’m so glad you got the needed help with your car coverage. Thank you for choosing us!"
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Isabella barroeta

October 16, 2024

5  out of  5
rating by Isabella barroeta
"I had an excellent experience working with Reina. She was knowledgeable, professional, and took the time to understand my specific needs. From the initial consultation to policy selection, Reina made everything clear and easy to understand. They were always available to answer my questions, whether by phone or email, and responded quickly. What stood out the most was Reina genuine concern for finding the best coverage for me at a reasonable price. I highly recommend this place !"
We responded:
"Isabella, Thank you for your kind words and for taking the time to complete this review. We really do care, and we try to put your needs first. Thank you so much for seeing these things and for speaking on our behalf!"
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David

September 24, 2024

5  out of  5
rating by David
"William and his team are completely real. So gladifound him. BEST agent in Dripping Springs!"
We responded:
"Was so good to meet you, David. Thanks for stopping in and getting to know us. See you soon!"
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Hannah B

September 21, 2024

5  out of  5
rating by Hannah B
"He was amazing! They made the process easy, explained all my options, and helped me find the perfect coverage. Super professional and always responsive—highly recommend!""
We responded:
"Hannah, You are so kind! It was easy working for you. So happy to help!"
Profile photo of Mitzi Thibodeaux

Mitzi Thibodeaux

September 21, 2024

5  out of  5
rating by Mitzi Thibodeaux
"This guy is great! Great service! All around great guy!"
We responded:
"Mitzi, Everyone in our office loves you! Thank you for choosing us. We really just want to help people. It’s the only thing that matters to us. Thank you for being a part of this office"
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caitlin l

September 21, 2024

5  out of  5
rating by caitlin l
"Absolute best insurance agent. Great guy and great customer service."
We responded:
"Thank you so much for this review, Caitlin. I happy we were able to help you. Hope this is the start of many years of service to you!"
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Aaron W

September 17, 2024

5  out of  5
rating by Aaron W
"This is a go to guy for most all of your insurance needs. Best part is he is so responsive and dedicated to you. I really wish I could give another star, let’s just say he earned his 5! Great job and thanks again!!!"
We responded:
"Aaron, Thanks so much for this review, and for your kind words. Great doing business with you!"
Profile photo of Tabitha Hughes

Tabitha Hughes

September 4, 2024

5  out of  5
rating by Tabitha Hughes
"Absolutely wonderful agent to work with! Very helpful and have had a fantastic experience working with William."
We responded:
"Thank you! What kind words. We appreciate our relationship with you, Tabitha!"
Profile photo of Kim & Jason Herrera

Kim & Jason Herrera

August 27, 2024

5  out of  5
rating by Kim & Jason Herrera
"Cassandra Gamache is very nice. Thanks for all the help you did for me."
We responded:
"Thank you for taking the time to leave this review. We appreciate your business"
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FoxCharlie67

July 23, 2024

5  out of  5
rating by FoxCharlie67
"The team was great and helped me get what I needed."
We responded:
"Thank you for taking time out of your schedule to submit this review. We are glad to help you!"
Profile photo of Valeria Barroeta

Valeria Barroeta

July 15, 2024

5  out of  5
rating by Valeria Barroeta
"You can see the ethics and professionalism. It was a pleasure to be assisted by William. I like to speak with people who show that they are there to help you. Recommended"
We responded:
"Valeria, It was a pleasure working with you and getting to know you. I am honored that you are with us!"